I build design organizations that scale — systems, teams, and the operating model that holds them together.
Most recently Senior UX Manager, Headless UI and Design Systems at Gap Inc. Previously UX Manager, Design Ops at The Home Depot. I take design from individual craft to enterprise capability: multi-brand systems, Design Operations, and product work that moves revenue, speed to market, and associate time.
Impact
$1.3M
First-year savings by simplifying Home Depot freight receiving on mobile — a 30-screen workflow reduced to 3.
35% / 15%
Increase in customer sales tickets and speed to market after standing up a responsive design system for Home Depot’s customer-facing properties.
13 → 300
Foundational processes for Enterprise UX as the org scaled, including onboarding, critique, and reusable prototype libraries. Grew my own team 400%, from 2 to 8.
Selected work
Gap Inc. — Headless UI design system
Multi-brand system strategy across Gap, Banana Republic, Athleta, and Old Navy. Average 15% lift in user-experience metrics.
The Home Depot — Stencil design system
Creation, adoption, and governance of the customer-facing system. 35% sales-ticket lift, 15% faster design and development.
The Home Depot — Store receiving
Associate-facing mobile redesign on a $14M+ product. $1.3M first-year labor savings; 30 screens to 3.
One particular workflow required users to step through 30+ screens on a mobile device. Denise’s design executed that same workflow in 3 screens. Our SVP of Engineering Operations repeatedly used that example to highlight user-centered software development.
Rachel Modugno, Software Engineering Sr. Manager, The Home Depot