Selected work
Design systems, operations, and product
Work at Gap Inc. and The Home Depot spanning multi-brand systems, Design Operations, and store experiences.
Design systems
Gap Inc. — Headless UI across four brands
Sr. UX Manager, Headless UI and Design Systems. Strategy and execution for a system serving Gap, Banana Republic, Athleta, and Old Navy. Average 15% improvement in experience metrics across brands.
The Home Depot — Stencil
UX Manager on the creation, adoption, and maintenance of the customer-facing design system. 35% increase in customer sales tickets; 15% increase in speed to market for design and development.
Product and operations
Store receiving — $1.3M first-year savings
Senior UX on a $14M+ Store Systems product. Freight receiving on mobile: 30+ screens reduced to 3.
Self-checkout
UX on a multi-million-dollar program to run any register in self-service mode, replacing legacy FUJI software. Shipped to stores nationwide.
Design Ops — tooling, Figma, and org scale
Stood up Design Operations where the role did not exist. Scaled Enterprise UX process from 13 to 300+. Figma governance and design-system tooling pilots.